Terms of service

Last updated: July 2026

Welcome to GlowBubbles.

This website is operated by GlowBubbles. Throughout the site, the terms “we”, “us” and “our” refer to GlowBubbles. By visiting our website or purchasing something from us, you agree to be bound by the following Terms of Service.

General Information

Our website address is: https://glowbubblesshop.com/

Contact email: glowbubblesshop@outlook.com

By using this website, you confirm that you are at least the age of majority in your country, state, or region, or that you have permission from a parent or legal guardian.

Products

GlowBubbles sells bubble toys and related products for kids, parties, summer activities, outdoor fun, and entertainment.

We make every effort to display product images, descriptions, prices, colors, and specifications as accurately as possible. However, we do not guarantee that all product descriptions, images, colors, prices, or other content on the website will always be accurate, complete, current, or error-free.

Product colors and packaging may appear slightly different depending on your device screen, supplier, or product batch.

We reserve the right to modify, update, or discontinue any product at any time without notice.

Dropshipping and Fulfillment

Some products sold on our website may be fulfilled by third-party suppliers, warehouses, or fulfillment partners.

By placing an order, you understand and agree that your product may be shipped directly from a third-party supplier, warehouse, or fulfillment center.

Shipping times may vary depending on the destination country, product availability, supplier processing time, customs processing, and shipping carrier delays.

Orders

When you place an order, you agree to provide accurate, complete, and current information, including your name, email address, shipping address, billing details, and phone number if required.

We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to suspected fraud, incorrect pricing, product availability, payment issues, or shipping restrictions.

If your order is cancelled after payment has been received, we will issue a refund to the original payment method where applicable.

Prices and Payment

All prices are displayed on our website at checkout.

We reserve the right to change prices at any time without prior notice.

Payment must be completed at checkout before your order is processed.

You agree to provide valid and authorized payment information. We are not responsible for delays caused by payment authorization issues or incorrect billing information.

Shipping and Delivery

We offer worldwide shipping to most countries.

Estimated delivery times vary depending on the destination country, shipping carrier, product availability, customs processing, and other circumstances outside our control.

Estimated delivery times:

United States: 7–15 business days
Canada: 8–20 business days
United Kingdom: 8–20 business days
Europe: 8–20 business days
Australia and New Zealand: 8–20 business days
Rest of the world: 10–30 business days

These delivery times are estimates only and are not guaranteed.

Once your order has been shipped, tracking information will be provided by email when available.

We are not responsible for delays caused by customs, postal services, carrier issues, weather conditions, incorrect shipping addresses, holidays, or circumstances outside our control.

Customs, Duties and Taxes

International orders may be subject to customs fees, import duties, VAT, taxes, or other charges depending on the destination country.

These charges are not included in the product price unless clearly stated otherwise.

The customer is responsible for paying any customs fees, import duties, VAT, taxes, or additional charges required by their country.

We are not responsible for customs delays, refused packages, or additional import charges.

Incorrect Shipping Address

Customers are responsible for entering the correct shipping address at checkout.

If an incorrect, incomplete, or invalid address is provided, we may not be able to change it after the order has been processed.

We are not responsible for lost, delayed, or returned packages caused by incorrect or incomplete shipping information provided by the customer.

Additional shipping fees may apply if an order needs to be reshipped.

Order Cancellations

Orders may be cancelled within 12 hours after purchase.

After this period, the order may already be processed or shipped and may no longer be eligible for cancellation.

To request a cancellation, please contact us as soon as possible at glowbubblesshop@outlook.com.

Returns and Refunds

Returns, refunds, and exchanges are handled according to our Refund Policy.

Please review our Refund Policy before placing an order.

We reserve the right to refuse returns or refunds if the item has been used, damaged by the customer, returned without approval, or does not meet the conditions stated in our Refund Policy.

Lost, Delayed or Missing Packages

If your package is delayed or appears to be lost, please contact us at glowbubblesshop@outlook.com.

We will investigate the issue with the supplier, fulfillment partner, or shipping carrier.

Depending on the situation, we may offer a replacement, store credit, or refund after the investigation is complete.

We do not guarantee refunds for packages marked as delivered by the shipping carrier.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 7 days of delivery.

You may be required to provide photos or videos of the damaged or defective item, the packaging, and the shipping label.

If the claim is approved, we may offer a replacement, refund, or store credit.

Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

By using our website, you agree that we may collect and use your information as described in our Privacy Policy.

User Reviews and Content

If you submit reviews, comments, photos, videos, or other content to our website, social media pages, or advertising channels, you grant us the right to use, display, edit, and share that content for marketing or promotional purposes.

You agree not to submit false, offensive, illegal, misleading, or harmful content.

We reserve the right to remove any user content at our discretion.

Prohibited Uses

You are prohibited from using our website or products for any unlawful purpose.

You may not use the website to violate laws, infringe intellectual property rights, submit false information, transmit viruses, attempt to damage the website, or engage in fraudulent activity.

We reserve the right to terminate your access to our website if you violate these Terms of Service.

Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, design elements, and website layout, is owned by or licensed to GlowBubbles unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use any content from this website without our written permission.

Limitation of Liability

To the maximum extent permitted by law, GlowBubbles shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website, products, or services.

We do not guarantee that our website will always be secure, error-free, uninterrupted, or available at all times.

Third-Party Services

Our website may use third-party services, including payment processors, shipping carriers, suppliers, fulfillment partners, analytics tools, and marketing platforms.

We are not responsible for the actions, policies, services, or performance of third parties.

Your use of third-party services may be subject to their own terms and policies.

Changes to These Terms

We reserve the right to update, change, or replace these Terms of Service at any time.

Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of the website after changes are posted means that you accept the updated Terms of Service.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the country or jurisdiction where our business is registered.

Contact Information

For questions about these Terms of Service, please contact us:

Email: glowbubblesshop@outlook.com
Website: https://glowbubblesshop.com/
Store name: GlowBubbles